Refund & Cancellation Policy

1. General Policy

All service fees are non-refundable once service delivery has commenced.

2. Refunds May Be Considered

Only if:

• A duplicate payment was made
• A technical error prevented service access
• A billing error occurred

3. Non-Refundable Cases

No refunds will be issued if:

• The user cancels after service initiation
• Required documents are not provided
• The user changes country, university, or program
• The application outcome is unsuccessful
• Visa is rejected or delayed

4. Visa Disclaimer

Edumaster provides visa preparation support only. We do not:

• Guarantee visa issuance
• Secure embassy appointments
• Influence embassy decisions

5. Subscription Cancellation

Subscriptions may be canceled at any time to stop future billing. Past payments remain non-refundable.